Everything you need to know before you travel
Booking, prices, arrival and life at the Residence: answers to the questions we are asked most often. If yours is not here, just write to us.
Booking and prices
How do I book?
Choose your week, Saturday to Saturday, and the type of apartment, then send a quote request. We normally reply within one working day with availability, price and conditions. You can also book several consecutive weeks.
How much does it cost and what is included?
Rates start at €500 per week for the apartment and vary with the period and the apartment type. The rate includes the furnished apartment with kitchenware, water, electricity and gas, a numbered parking space and Wi‑Fi.
What is the club card?
It is the contribution to the Residence’s shared services: bed, bath and table linen, initial and final cleaning of the apartment, entertainment, swimming pools and shuttles to the beaches, the town centre and the harbour. It costs €30 per person per week from age 13, €20 from 7 to 12, and is free up to age 6.
Are there any other costs?
Only if requested: a cot for children up to 3 years (€30 per week), the pet supplement (€100 per stay) and the transfer to and from Maratea station (€5 per person from age 7). The tourist tax is added if charged by the municipality. All amounts are shown in the quote, before you book.
How does the security deposit work?
A €150 deposit is requested on arrival, as a pre-authorisation on your card or paid at reception. It is returned, or released within seven days of departure, unless there is documented damage or loss.
Can I cancel my booking?
Yes. The cancellation terms are stated in the quote and in the general terms you accept when booking; you may also name another person to take your place.
Arrival and departure
What are the check-in and check-out times?
The apartment is available on Saturday from 5 pm; keys are collected at reception by 8 pm. If you arrive later, let reception know on 0973 873278, also on WhatsApp, and we will tell you how to collect the keys. Departure is by 10 am the following Saturday, returning the keys to reception.
What documents do I need?
Every guest needs a valid identity document, which reception checks on arrival. Italian law requires guests’ details to be reported to the police within 24 hours.
How many people can each apartment sleep?
The studio up to 4 people, the one-bedroom apartment up to 5 and the two-bedroom apartment up to 7. A cot does not count as a bed. Larger groups book two apartments.
How do I get to the Residence?
By car on the A2 motorway, exit Lagonegro Nord, or by train to Maratea station, with a transfer on request. Full directions are on the Getting here page.
During your stay
How do I get to the beach?
With the Residence shuttles, included in the club card, to Cala Jannita and the Spiaggia Nera. Other shuttles connect the Residence with the centre of Maratea and the marina.
What is there at the Residence?
Two supervised swimming pools, one for adults and one for children, a bar, restaurant and mini-market, a tennis court and a football pitch, an open-air amphitheatre for evening shows, an electric-car charging point and security day and night.
Is there entertainment for children?
Yes: the Mini club for children aged 5 to 11, the Junior club from age 12 and evening shows in the amphitheatre for everyone. Details are on the Services page.
Are pets allowed?
One small pet per apartment is allowed, to be mentioned in the quote request, with a supplement of €100 per stay.
Is there parking?
Each apartment has a numbered parking space inside the Residence. On arrival we will ask for your number plate.
Is there Wi‑Fi?
Yes, free throughout the Residence.
How do I pay at the Residence?
The bar, restaurant, mini-market and reception accept cards and contactless payments.
Useful information
When is the Residence open?
Every day from May to September, with weekly stays from Saturday to Saturday.
How can I contact you?
The quickest way is to write to info@residencepianetamaratea.it or use the form on the Contact page. For urgent matters during your stay you can call reception on 0973 873278.
